Consent and media release

1. Who may give consent

The memorial owner must be an adult family member or the legally appointed representative of the deceased's estate, and must confirm that they are entitled to commission the memorial on the family's behalf.

2. Filming and recording consent

Everyone who appears on camera or is recorded gives consent before recording begins. We record the date, the person and the scope. Anyone may ask to be removed from an unpublished edit at any time.

3. Media use consent

By uploading photographs, video, audio or documents you confirm that you own them or have permission to use them, and you authorise us to store, edit and display them within the memorial you commissioned.

4. Publication consent

A memorial is only published, and only made public, when the memorial owner records that decision explicitly in the client portal. Visibility can be changed back to private at any time.

5. AI drafting consent

Separate consent is recorded before any material is sent to an AI assistant for drafting. Drafts are produced only from what your family supplies, and no draft is ever published without human review and approval.

6. Contributor consent

Invited contributors accept these terms before uploading. Contributors may add material but may not publish, change visibility or delete a memorial.

7. Withdrawing consent

Any consent may be withdrawn in writing to our privacy team. We will remove the affected material from the memorial and from public view. Material already included in a delivered film cannot be recalled from copies already distributed to your family.

8. Records

Each consent is stored with its version, date and the identity of the person who gave it, so that the family and our studio always have a clear record.